Terms &
conditions.

Last updated: September 9, 2026.

1. Parties & Definitions

"We," "us," "Terraforge" — Terraforge Equipment Rentals, based in Alexandria, VA. "You," "Renter" — the person named on the booking. "Machine" — the Bobcat T64 compact track loader and any attachments rented. "Rental period" — the window from scheduled delivery time to scheduled pickup time.

2. Eligibility

Renter must be at least 21 years old and provide valid government-issued ID at delivery. Renter must have prior operating experience with a skid steer or compact track loader. Intake form disclosures are material to this agreement — misrepresentation voids the rental and forfeits the deposit.

3. Payment & Deposit

The full rental price — equipment, attachments, delivery fee, and applicable sales tax — is charged at booking. A refundable damage deposit of $600 is collected at delivery (card, cash, or check) before the machine is released. The deposit is returned in full within 5 business days after pickup, provided the machine is returned in the same condition it was delivered, minus normal wear-and-tear. Deductions for damage, lost attachments, or policy violations are itemized in writing.

4. Delivery & Pickup (Mandatory)

All rentals are delivery-only. Customer pickup, towing, or transport of the machine by the renter is strictly prohibited and is not coverable by our insurance. Delivery fees apply by zone ($275 / $400 / $525) and are non-refundable once the truck is dispatched.

5. Operation & Use

Only the operator named on the booking may run the machine. The machine must be used only for its intended purposes — earthmoving, material handling, grading, and related site work. Prohibited uses include: road-surface travel beyond short crossings, lifting people, operation by unlicensed / inexperienced third parties, or any activity that violates federal, state, or local law.

6. Fuel

Machine is delivered with a full 28.3-gal diesel tank. Renter returns the machine at the same fuel level. Off-fuel conditions are subject to a refueling charge of $15/gal.

7. Damage & Loss

Renter is responsible for the machine from delivery to pickup. Damage beyond normal wear is billed at actual repair cost (parts + labor). Total-loss events (theft, destruction) are billed at fair market replacement value. The $600 deposit is applied first; remaining balance is the renter's responsibility.

8. Insurance

Terraforge carries commercial liability and equipment insurance on the machine during delivery transit. Once dropped at the job site, the renter assumes operational responsibility. Renter is strongly encouraged to have personal or contractor insurance appropriate to the work being performed.

9. Cancellation & Rescheduling

Cancel 48 or more hours before your scheduled delivery for a full refund of the rental charges minus a $50 booking fee. Cancellations inside 48 hours of delivery receive a 50% refund. No-shows (we arrive and cannot deliver, or you cannot be reached) are not refunded. Rescheduling is free with 48+ hours' notice, subject to machine availability; the damage deposit is never charged until delivery, so nothing is withheld from it on cancellation.

10. Liability Limits

Terraforge's liability under this agreement is limited to the amounts paid by the renter for the specific rental. We are not liable for consequential, incidental, or indirect damages (lost time, lost revenue, project delays, etc.) arising from equipment failure, delivery delay, or any other cause.

11. Governing Law

This agreement is governed by the laws of the Commonwealth of Virginia. Disputes are resolved in Fairfax County, VA courts.

12. Changes to These Terms

We may update these terms from time to time. The version in effect at the time of your booking governs that rental. Material changes will be communicated at booking.

Questions about these terms? Email seanbusby10@gmail.com.